Privacy Policy

Privacy Policy

Acceptance of terms

PLEASE READ THE PRIVACY POLICY THOROUGHLY AND CAREFULLY. The terms and conditions set forth below through the Privacy Policy constitute a legally-binding agreement between Ronak Designs, and you. This policy contains provisions that define your limits, legal rights and obligations with respect to your use of and participation on the Platform, including the classified advertisements, forums, various email functions and Internet links, and all content and Ronak Designs services available on the Platform. The Privacy Policy is applicable to all users of the Platform.

Information we collect

Personal information

“Personal information” is defined to include information that may be used to readily identify or contact you such as: name, address, PIN code, email address, phone number etc. that is otherwise not publicly available.

When you enquire on the Platform we collect personal information from (i) users who are interested in availing our services.

Personal information from users availing our services is partially or completely available to relevant Design Partner(s), Service Partner(s) and employee(s) of Ronak Designs on a need to know basis.

All information disclosed by you shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity / genuineness / misrepresentation / fraud / negligence, etc. of the information disclosed shall lie on Ronak Designs nor will Ronak Designs in any way be responsible to verify any information obtained from you.

How do we use this information

Internal use

Ronak Designs uses the information we collect to provide, personalize, maintain and improve our products and services, providing you with end-to-end interior design and execution services. Additionally, the information may be used to improve our Platform s content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Platform. The information may be used for product development, testing and improvement of existing services and products. This allows us to develop new product features and also facilitate financial solutions and insurance that our connected to Ronak Designs services.

Customer support

Ronak Designs uses information collected about you (including recordings of customer support calls after notice to you and with your consent) to assist you when you contact our customer support services, including to:

  • Direct your questions to the appropriate customer support person
  • Investigate and address your concerns
  • Monitor and improve our customer support response

 

How we share this information

Ronak Designs does not sell or transfer your Personal information (including your phone number, email address) to third-parties for the use of their own marketing.

Links to external websites

Information not controlled by Us

This Platform may contain links to other websites or resources over which Ronak Designs does not have any control. Such links do not constitute an endorsement by Ronak Designs of those external websites. You acknowledge that Ronak Designs is providing these links to you only as a convenience, and further agree that Ronak Designs is not responsible for the content of such external websites. We are not responsible for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your use of any external website is subject to the terms of use and privacy policy located on the linked to external website.

Grievances and Disputes

Grievances

In the event You have any grievances relating to the Privacy Policy, please inform Ronak Designs within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email  at ronakdesigns.blr@gmail.com.

Dispute resolution

Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Privacy Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Bengaluru, India. The arbitration will be conducted in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The arbitrator's award shall be substantiated in writing and will be final and binding on you and Ronak Designs. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Bengaluru, India.


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